Well yesterday tried to upgrade my Uconnect software in my 2013 Ram it has the 8.4 touch screen and every time it would get stuck and freeze on step 10 out of 11 and it was the step called Embedded Air Card. Average repair cost is $250 at 52,500 miles. I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. This. And now it doesn't work at all except it says insert usb. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … I explained the problem I was having with the Clock running slow and the Navigation not working well. Plugged it in the car with ignition on start. Tried to do the software update via the USB with the software downloaded from Uconnect's website. She told me that they were aware of the 2 issues and are coming out with a software update in early 4th qtr. 4 GSM cellular for the embedded sierra wireless aircard (CLARET VIOLET) Very curious why you are wanting this info? My guess is he is typing the vin in Uconnect instead of following the TSB like it says. I love my truck but having to deal with these guys is just ridiculous. Jeeps and Dodge vehicles included. Uconnect has built the factory reset into the main menu with the 8.4AN 17.11.07 update. Every time it gets to step 11 of 15 (67% completed), it says the air connect (I think) BOLO failed to install and to remove the USB stick to reset. i just updated mine and yeah, there's a few parts where it looks like its stuck and it does reboot i think 3 or 4 times during the overall process. 2105 Jeep Grand Cherokee w/Uconnect. I could hardly believe it, but it finally took. Uconnect support acted like they didn't want to help me and I was waiting endlessly in the que for Mopar to respond to my online chat requests. This dealer is just terrible. Yeah it's pretty sad. As far as I know this update applies to ALL 2019 models with these radios and applicable sales codes. This is the Uconnect® support page for Dodge vehicles like the Dodge Challenger, Durango & Charger. Find information about system updates, FAQ & more. As of now neither the "commercial jailbreak" supports new versions (well yes they were using exactly the same file to start with Also 16.51.x or newer appears to be no go: uconnect-8-4-8-4an-update EDIT: haven't got 17.09.07 to try, but on 17.11.07 manifest.lua has changed and the last block/ search keyword is "ota_update" instead. OK – Case Manager finally called back from Uconnect. What are you thinking of doing? Last edited: Apr 15, 2015. 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